Why Should Your Company Move to a Unified Communications Solution?

The way companies conduct their everyday business functions has evolved over time. In the past, direct communication between employees and clients occurred primarily through a standard desk phone. However, with the advancements in technology, companies can now maintain a competitive edge by being mobile and flexible with their business communications. So, why should your company move to a… Continue reading Why Should Your Company Move to a Unified Communications Solution?

The Evolution of Business Voice Service

There have been many changes in business voice service within the last few years. One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified Communications.   Until recently, very few options existed for business voice service. In the past,… Continue reading The Evolution of Business Voice Service

The Hidden Cost of Poor Service

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense. There can be other hidden costs of poor service in many forms. This includes the time it takes your staff to get support and fix issues if the service doesn’t work reliably.   While… Continue reading The Hidden Cost of Poor Service

The Problem with Voice-Data Bundles: 3 Reasons You Shouldn’t Get Tangled Up

There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services. Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this can be true, there are also some pitfalls you should consider before locking yourself… Continue reading The Problem with Voice-Data Bundles: 3 Reasons You Shouldn’t Get Tangled Up

6 Reasons To Change Business Voice Service

Your business voice communications are important but more often than not, companies wait to make a change until experiencing a compelling event such as moving office locations or experiencing repeated poor customer service.  Learn more below about the top 6 reasons to change your business voice service: (1) Moving There is a laundry list of items to plan when moving… Continue reading 6 Reasons To Change Business Voice Service

Mobile Workforce – How Unified Communications Can Help

Embracing the Mobile Workforce The mobile workforce and innovations to support such a workforce are growing at a very fast pace, thanks to technology. The traditional office is no longer a requirement for employees to communicate effectively, work productively, and contribute efficiently. According to an article by Forbes Magazine, 81% of CEO’s see mobile technology… Continue reading Mobile Workforce – How Unified Communications Can Help

5 Business Tools We Couldn’t Live Without

We all have business tools we use at work. Most of the time, you can break them down into two categories: (1) those we like and (2) the rest we deal with. Some are awesome, and others that we would just rather forget about. The ones that haunt you at night or make you pound your head… Continue reading 5 Business Tools We Couldn’t Live Without

What Is Unified Communications? (And Why it Matters for Your Business)

Perhaps you have heard the buzz surrounding Unified Communications (UC). It centers around the telecommunications industry, mobility, flexibility, integration, information, and everyone seems to have a different definition or a different take on UC.    The definition, or rather the use of UC, that might mean the most to you and your company is probably… Continue reading What Is Unified Communications? (And Why it Matters for Your Business)

3 Reasons Small Businesses Hesitate to Switch to Hosted Voice

It’s time to make the switch to Hosted Voice and upgrade your overall business communications.  So, what’s stopping you or your business from making this much-needed change?   More and more businesses are making the change from traditional on-site phone systems to cloud-based Hosted Voice with Unified Communications (UC). In fact, according to Synergy Research… Continue reading 3 Reasons Small Businesses Hesitate to Switch to Hosted Voice

Supporting the Rising Remote Workforce

Overview Here are a few things to know about the new remote workforce culture: Creating a Modern Workplace Culture Interviewing the Smart Way Finding the best candidates for off-site work starts in the interview process. Virtual candidates have to have certain characteristics and strengths in order to thrive in an off-site setting. Someone who is… Continue reading Supporting the Rising Remote Workforce

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