Plans & Pricing

Premium service. No sticker-shock. Our customized UC Premium packages offer what your business needs. And since no two offices are the same, we’ve got add-ons to check all your boxes. No matter which services you select, you’re guaranteed ongoing support, straightforward prices, and no required long-term contracts.

UC Enterprise

You’ve got a big show to run.
Let us hold the line.

$28/mo

Number of phone seats: 20+

UC Small business

You do everything else. We’ve got
your phones covered.

$35/mo

Number of phone seats: 1-19

 

Unlimited Calling, Presence, Chat, HD Calling, Mobile App for Android + iOs Web App, Visual VM + Transcription, Click-to-Call, Auto Attendant, Call Analytics, Web Phone.

 

 

Add-on Options: SMS/MMS, Call Center Queues, Recording + CRM Integrations (Salesforce, Zendesk, SugarCRM, + more.

We need a contact center too.

We can help!

We support you so that you can support your clients. Add-on contact center features to any UC Premium package. Talk to a Sales Associate to learn more.

UCaaS System allows

Functionality + Flexibility.

Level365 prides itself on offering truly unified communications. Cloud-powered phones and technology integrate your communication platforms simply and efficiently.
Our reliable and versatile features allow you to work wherever and however you want. Business isn’t just held in the office; you can hold it in your hand.

UC with Suite Features:

• Chat/SMS
• Low TCO
• Cloud Technology
• Video + Screen Sharing Collaboration
• Call Analytics
• CRM Integrations

conference call on a computer

Add-ons.

Two-way listed numbers

$10/month per number

Two-way listed numbers

Your main two-way listed number is E911-compliant and connected to your Auto Attendant.

Direct inward dial (DID)

$1/month per number

Direct inward dial (DID)

A DID number enables direct dialing to specific individuals or departments, eliminating the need to dial a main number and then an extension.

Call recording

$30/month

Call recording

Includes up to 5,000 minutes of recording per month and a 30-day retention period. Additional minutes over 5,000 in a 30-day period are $0.001 per minute.

Conference Calling Bridge

$15/month for 500 minutes

Conference Calling Bridge

Additional minutes at $0.029 per minute per participant. Maximum of 20 attendees per bridge.

Toll-Free Calling

$2/month per number + a low per minute rate.

Toll-Free Calling

Allow your customers and prospects to reach you without them having to pay. Domestic calls only.

Remote call forward

$15/month + $0.029/minute

Remote call forward

Incoming calls are automatically forwarded to a location as an inbound-only feature. It allows you to maintain a telephone number from a geographic location other than your forward location.

Cloud faxing

$15/month up to 250 pages; additional pages $0.025/page

Cloud faxing

Our cloud faxing solution allows you to send and receive faxes from multiple sources while eliminating the need for dedicated and expensive phone lines. Learn more now!

Fax ATA

$30/month includes 1,000 pages; additional pages at $0.025/page + one-time equipment purchase

Fax ATA

A solution that supports analog fax machines to eliminate the need for dedicated and expensive phone lines from other providers. Our Fax ATA supports HTTPS fax connections and multifunction printers (MFPs) that easily integrate with our platform.

Virtual voicemail

$5/month

Virtual voicemail

This is an additional voicemail box for departments or users who do not need a dedicated extension.

SMS & MMS

$3/month per number with 100 messages per month included; $0.025 per additional message

SMS & MMS

Text clients from our web or mobile app from your business phone number and maintain your professional identity as you communicate. Send images, audio, or video. SMS requires a DID Number. $1.50/month 10DLC Campaign fee per company (campaign) also applies.

CRM Integrations

Several options available

CRM Integrations

Options include CRM Connect Lite for Chrome, a free plug-in that offers screen pops and click-to-call, Level365 CRM Connect Pro, a Windows-only service, or Tenfold. Learn more now!

Level365 Softphone pro

Included with UC Enterprise and UC Small Business service

Level365 Softphone pro

An easy-to-use interface to make and receive calls from your computer. The service is powered by software on your computer, which allows the softphone to load automatically upon logging in. Auto-answer and answering or ending calls from your headset are available. Available for Windows and Mac. Learn more now!

Basic service for common areas

$15/month + $0.029/minute

Basic service for common areas

Service for common areas such as lobbies, conference rooms, etc. No voicemail, web phone, or mobile app is available. $0.029 per minute.

UC Paging

$15/month + one-time equipment purchase + professional installation

UC Paging

Our UC Paging and intercom solution offers a wideband IP Voice Paging Adapter and Bell Scheduler for Integrating Legacy Analog Amplifiers. Professional installation pricing varies and is required.

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