Level365 navigates modern communication without complicating your business. We start with a smart desk phone that provides the basics of telecommunications. Then we extend and integrate your professional communication devices into a convenient hub of connection.
Reroute calls while on vacation, ring multiple devices while away from your desk—web connection allows flexible communication without being stuck in your office chair.
Level365-powered desk phone offers control and flexibility. It’s what you need and then some. Voicemail transcribes to email. Desk calls can route to your cell phone. Chat message from web or mobile. Communicate anywhere, any way.
Unified communications go beyond devices. Level365 offers solutions for remote workers, multiple offices, and a variety of integrated business scenarios. Our team of experienced and knowledgeable experts are committed to navigating technology-based business needs so that you can work easily and communicate freely.
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Your one-stop-shop for everything you need to know about UCaaS, including what UCaaS is, how UCaaS differs from other phone solutions, who it is for, and more.
UCaaS (Unified Communications as a Service) is a business communication solution that combines multiple communication tools into a mobile platform that can be used anywhere and is updated remotely through the cloud.
Let’s break that down a little bit further. UCaaS consists of two parts, UC and -aaS.
Classic phone systems, on-premise PBX, work well but can become costly and allow little remote flexibility. On average, continual maintenance and upgrades for broken pieces end up costing companies more than a UCaaS solution. When users move offices or desks often requires complex solutions that can sometimes include the physical moving of wires within the wall. On top of that, any employee that needs to receive calls while away from their desk ends up giving out their personal cell phone information or requiring a second cell phone.
UCaaS is an excellent solution for businesses or corporations that want to connect all their employees under one simple, all-in-one solution at a reasonable price. To be more specific, this is for companies that need one or more of the following:
Is it the same as VoIP?
VoIP, or Voice over Internet Protocol, powers UCaaS’s voice capabilities through the cloud.
How does it work?
We commonly think of phones as a two-way line from cell towers (or a phone closet) to your phone. This method works well but only allows for calls to be sent and received through one device. UCaaS calls are made using VoIP.