On-Demand Webinars

Learn the ins and outs of your new UC service on your schedule.

On-Demand Training Webinars

Pre-Recorded Webinar for All Users: Getting Started with Level365 Service

This On-Demand video covers the basics of getting your Level365 service set up and configured in the Level365 Web App. A brief overview of our Web Phone client, Mobile App, and support resources will also be provided.

Pre-Recorded Webinar for Office Managers: Getting the Most From Level365 Service

This On-Demand video provides information, resources, and knowledge to those who have “Office Manager” access with Level365 service. Learn more about the options you have with our service to help better support your internal team.


Video Guide to your desk phone

Yealink Phones

These short, tutorial videos will guide you through using your Yealink desk phone and are perfect for training new employees or just getting a quick refresher on using your phone.

 

Topics include placing a call, transferring a call, placing a call on hold, accessing voicemail, 3-way conferencing, and more.

Polycom Phones

These short, tutorial videos will guide you through using your Polycom desk phone and are perfect for training new employees or just getting a quick refresher on using your phone.

 

Topics include placing a call, transferring a call, placing a call on hold, accessing voicemail, 3-way conferencing, and more.

Softphone for Mobile & Desktop

Level365 Softphone Mobile App

This brief video provides information for using the Level365 Softphone mobile app for your iOS or Android device. This app lets you use your mobile device as you would use your desk phone. You can place & receive calls, listen to voicemail, chat with other users, and much more.

Read more about installing and using the Level365 Softphone Mobile app here.

Level365 Softphone for Desktop

This brief video provides information for using the Level365 Softphone for Desktop, available for either Windows or Mac. Make and receive calls on your computer, plus answer or end calls using your headset. The software can also automatically load on your computer upon login. 

Read more about installing and using the Level365 Softphone for Desktop here.

Top 5 Frequently Asked Questions

This short video answers the Top 5 questions the Level365 Support team gets daily.

  1. Logging into the Level365 Web App
  2. Resetting your Level365 Web App Password
  3. Sending an SMS Message from the Level365 Web App
  4. Sending a Fax from Your Email 
  5. Accessing the Level365 Softphone Mobile App 

 

Level365 Support Resources

This short video provides resources for using your Level365 service, including the following:

  1. Accessing the Level365 Support Site; https://support.level365.com/
  2. Watching On-Demand Training Webinars; https://www.level365.com/webinars
  3. Watching Other Helpful Training Videos; https://vimeo.com/level365/albums

Need training for more than
10 employees?

Customers have the opportunity to book a private webinar customized for your company’s needs. Contact us to learn more.

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