What Customers Think About Our Support

Client satisfaction and retention are key metrics that we measure to ensure your satisfaction and that any problems or requests are met with a quick response. The chart to the right shows the latest 100 requests our support team has handled and the client satisfaction input we received. Every support request is followed up to ensure our client’s complete satisfaction.

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What Customers Say About Our Support

Drew Stutsman

JLL | Assistant General Manager

“I have been impressed by the service and support we have received from Level365. We recently made some changes to our service that involved restructuring our entire account. Everything was completed more quickly and accurately than I could have imagined.”

Justina Guthrie

Operations Manager | Guthrie Financial Group

“We are new to Level365 and could not be happier. The transition from our old carrier has been seamless. From my initial contact to installation to help with our first issue, we couldn’t be happier. In a world where customer service seems to be lacking, I sincerely appreciate you!”

Matt Guay

Assistant General Manager Ticket & Operations | Indianapolis Indians

“The Indians were not only looking for a phone system that would make us more efficient and provide better service to our fans, we were looking for a partner to help us accomplish these things. We found that Level365 delivered on both these things and more.”

We understand that support and attention to client satisfaction is what separates a good service provider from a great service provider and we know you have choices when it comes to your business phone service and unified communications provider. The Level365 Support Team strives every day to earn your business.

Level365 offers numerous technical support channels to enable our clients to resolve any issue as quickly as possible. We can be reached by telephone, email, by opening a ticket on our site or by sending a tweet to @level365support. Our support portal provides 24/7 answers to technical questions and the status of existing requests. To learn more about our commitment to security, compliance, reliability, and privacy, visit our Trust Center.

Our Support

Our Support
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Work: 1-800-590-2568 (CLOUD)
Fax: 317-810-0039


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