Level365 is dedicated to taking the hassle out of managing, maintaining and operating business communications. Our solutions offer a managed customized phone system, in the cloud, with minimal start-up costs as well as reduced telephone bills. Additionally, our cloud-based platform allows us to perform ongoing maintenance and system updates, instead of having that burden fall on customers. The service we offer extends beyond just voice. Instead, we offer a Unified Communications (UC) platform that offers analytics, presence, conferencing, cloud faxing, chat, SMS, CRM integrations, and more. While other provider’s programs often leave you to do it yourself, we work with you to provide project management support as you transition a customer from their existing service to our UC platform. With this in mind, the Level365 partner program is founded upon two main facets:
Supporting Customers
At Level365, our customers are our main focus. It’s common for many companies to say, “we treat your business as if it were our own,”. However, they fail to fulfill this promise through their actions. On the other hand, at Level365, we value our customers by answering support calls in 15 seconds or less, with a 99% satisfaction ranking. Also, our service doesn’t lock customers into required long-term contracts like many of the national providers. We provide options for month-to-month service with no long-term contracts. If we don’t deliver quality service and support, our customers are free to leave – no strings attached.
Because of our reliable service and support, our customers stay with us month after month. Everything is done with the customer in mind and our programs are tailored to provide solutions that work best for your clients, too. You can also view our customer satisfaction rating in real time.
Building Relationships
Relationships with our Partners are at the core of what we do. At Level365, we build, develop and foster relationships with our Partners. So, there is a level of trust and respect that is established over time. Additionally, we strive to work in conjunction with our Partners and share a mutual goal of customer satisfaction.
Level365 is here to support your business as well as your continued success. We understand that your reputation is on the line when you refer your clients to us. So, we work with you to customize a partnership that fits your expertise as well as the level of involvement to ensure that both you and your clients succeed.
Top 5 Benefits of Partnering with Level365
(1) Direct support for your sales efforts:
Our partner sales team becomes an extension of your business with hands-on assistance, such as educating customers and closing sales.
(2) Dedicated installation support:
A single point of contact provisions your orders quickly and keeps you informed as well.
(3) Legendary technical support:
You and your clients enjoy 24/7 access to tools and experienced technicians that own every issue start to finish – no tiers, no scripts, and no hassles.
(4) Competitive commissions:
Generous one-time referral payments or residual payments for solution partners who make volume commitments.
(5) Sales and product resources:
Online webinars, regular newsletters, plus an extensive partner portal.
About Level365: Level365 offers a complete Unified Communications as a Service (UCaaS) solution with
Month-to-Month Service⼁Predictable Pricing ⼁No Maintenance⼁Ongoing Support Included
5 Most Popular Level365 Unified Communication Features
