Top 5 Signs You Need a New Business Phone System

Below are 5 signs that you might need a new Business Phone system. 

Why Your Business Communications Matter?

New clients and customers usually contact your business by phone. Missed calls mean lost revenue or unhappy customers or both. Your business communication needs are too important to leave to chance. Here are a few signs that it might be time for a new phone service soon.

1. Your Current Business Phone System is More Than 10 Years Old

Technology has changed rapidly in the last few years. What you purchased 10 years ago may still be functional, but you might be paying too much each month for too few features. Phone systems more than 10 years old are likely onsite and probably do not offer a lot of features, information, flexibility, and mobility that today’s cloud-based enterprise solutions can offer. Upgrading to a cloud-hosted phone system means lower upfront costs, no ongoing maintenance or upgrade fees, and more features. You can also save 20-50% of the total upfront costs with cloud-hosted Unified Communications as a Service (UCaaS) compared to paying for expensive onsite equipment.

2. You’re Experiencing Voice Quality Issues

Are you unable to get an outgoing line to make a call? Have you noticed that it is difficult for you to hear the other party or vice versa? Even worse, are customers unable or having a difficult time contacting you? New clients and customers usually contact your business by phone and difficulties can cost your business. Missed calls mean lost revenue. If you are experiencing issues with your current phone service the time to start looking is now!

3. Capacity Issues: Your Company Has Grown But Your Phone System Doesn’t Scale

If your phone system is onsite and not in the cloud, you might be limited to the number of lines that you can add without purchasing expensive equipment. With new, cloud-hosted technology you can scale or retract as you need without having to purchase expensive onsite phone equipment. Scalable service is just one of the differences between outdated onsite systems and newer, more flexilble technology.

4. Remote Dialing to Check Your Voicemail

If you’re still calling a number and entering your PIN to check voicemail, maybe it’s time to get a phone system that works as hard as you and one that allows for convenient information, mobility and flexibility. Most UC phone systems have either Voicemail-to-email or a Mobile App that lets you check VM remotely without having to dial into your extension. Level365 offers both.

5. You’re Paying Maintenance Costs on Your Phone System 

One hidden cost of your onsite phone system is paying for ongoing maintenance. Monthly maintenance along with accidents and updates to the system can really add up over time. With a cloud-based phone system, the maintenance is done by your provider. Our cloud-based platform means we perform the maintenance and upkeep of the system instead of you.

The Level365 team is dedicated to taking the hassle out of managing your business communications. Our offer businesses a managed customized phone system in the cloud with minimal start-up costs and reduced telephone bills. With our cloud-based platform, we take care of the upkeep and on-going maintenance for you. We make everything easy and turn-key for you including the following:

  • No Required Long-Term Contracts
    • Many Providers Lock You Into a 3, 4, or even 5-year Contract
  • Simple, All-Inclusive Pricing Without Hidden Fees
    • Most Providers Charge Betweeen 20-40% More Than Their Listed Price in Hidden Fees
  • No Maintenance Fees
    • We Handle All Phone System Upgrade And Maintenance As Part of Our Service.
  • Ongoing Support Included
    • We Provide Award-Winning U.S. Based Support. We Answer Support Calls within 15 Seconds or Less on Average with a 99% Satisfaction Rating.
  • Keep Your Existing Phone Numbers
    • We Help You Port Your Existing Phone Numbers for a Seamless Transition for Your Business.

In today’s fast-paced, technology-driven business environment, your voice service provider should offer more than voice communication (making and receiving calls). Companies need a voice solution that extends, integrates and connects a variety of scenarios including multiple offices, a mobile workforce, field employees, remote workers, call center support and more. 

About Level365:

Level365 offers a complete Unified Communications as a Service (UCaaS) solution with enterprise voice. Our service helps companies embrace a mobile workforce with seamless integration of business voice communications among desk phones, computers, and mobile devices so work can be done anytime, anywhere. Our UC platform extends beyond voice communication services including Chat/SMS, Presence, Analytics, Cloud Faxing, CRM Integration and more.

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