Web Phone Client: UCaaS Feature Focus

February 14, 2020

The Web Phone from Level365 gives you the complete functionality of a desktop phone from your computer. This includes making and receiving calls, accessing voicemail, using Chat/SMS messaging, viewing call history, and more.

Use Your Computer as Your Phone

Using your computer as a phone provides flexibility to work more efficiently when you are not in the office. The Web Phone client allows you to make and receive calls using your business phone number from your computer and much more.

Web Phone Features:

Make & Receive Calls from your Computer using your work phone number
Access Voicemail
Save, Forward, or Delete Voicemails
View Call History & Missed Calls
View Contacts
Change Voicemail Greeting
Send & Receive SMS and Chat Messages
View & Change Answering Rules

Benefits:

Connectivity: Improve your team’s productivity with Level365’s Web Phone client. Our cloud-hosted keeps you connected. Stay connected no matter where you are located.
Mobility: You are no longer tied to the office. Access your voicemail, contacts, call history, and more while you are away from the office. Make and receive calls from your office phone number to keep your professional identity.
Flexibility: You are in control with our service. You have the flexibility to stay connected even when away from the office by using your computer as a phone. Check voicemail, send Chat messages, view call history, make calls, and more.

These benefits allow you to stay connected even when you are in the field or working remotely or just away from your desk for the afternoon.

Access this feature within the Level365 Web App. Simply log in and select “Web Phone Client” from the top App Menu. Watch the video or read the information below to learn more.

➡️ Need more help? Learn how to use the Web Phone Client by visiting this support article. If you need help logging into the Web App read this support article.

Level365 Softphone Pro

In addition to the Web Phone, we now also offer Level365 Softphone Pro. Both services allow the ability to make and receive calls from your work phone on your computer. Although there are many similarities, below are a few advantages of Level365 Softphone Pro:

The Softphone automatically loads upon login.
Use your headset controls to answer or end calls.
Auto answering can be set-up which is helpful for those in a Call Center or Support Team environment.

The Web Phone is a Chrome web-based platform that is included with your UC Premium service. The Level365 Softphone Pro is software downloaded to your computer and is also included with our core UC Premium service.

➡️ Learn more Level365 Softphone Pro by watching our support video.

Ready to Learn More? Attend an Upcoming Training Webinar.

Get the most out of your Level365 service with tools that improve communications and collaboration. Join a 30-minute live Webinar on using the most popular advanced features of the Level365 Web Portal and Mobile App including our new Video Collaboration & Screen Sharing solution. Unable to join live? Watch an on-demand replay here.