Are you an IT or Managed Service Provider looking to offer your clients the latest in Unified Communications (UC) solutions? Are you tired of being just another number and not receiving the necessary support for your clients from the big VoIP providers? If you answered yes, then the Level365 Partner Program might be a fit for your business.

For businesses, time is money as well as your most precious resource. Many other partner programs leave you to do-it-yourself. However, at Level365, all of our programs offer a dedicated partner team. Consequently, this team becomes an extension of your business and provides marketing and pre-sales support. Our provisioning and onboarding group works closely with you so orders flow smoothly and installations happen on time.

Our Hosted UC solution for business provides remarkable savings, privacy, convenience, mobility, and reliability. The hosted UC platform is capable of handling functions that free you and your employees to accomplish other necessary tasks, thus reducing your overhead costs. The Level365 Partner Programs are designed to provide an end-to-end solution for your clients, while still allowing you to focus on your core business.

As a Level365 partner, we enable you to build your business under three different models. In addition, we offer the entire suite of Level365 solutions to your client. Choose a Level365 UC Partner Program that best fits your needs as well as gets you ahead of the competition.

(1) Reseller Partner

Our Reseller Partner program is one of our most popular Partner Programs. This program is ideal for Value-Added Resellers, MSPs, Telecom Agents, and Associations that serve a large growing client base as well as actively market their services.

Reseller Partners receive comprehensive training. Also, they have the ability to close Level365 sales independently. Additionally, reseller Partners have a minimum quarterly commitment for sales revenue with a 6-month period to achieve that level. Also, they’re paid a residual commission of the installed monthly revenue. In this case, it allows you to grow your business using our already established platform.

Benefits of this program include:

(1) Direct support for your sales efforts: 

Our partner sales team becomes an extension of your business with hands-on assistance to help educate customers and close sales.

(2) Dedicated installation support: 

A single point of contact provisions your orders quickly as well as keeps you informed.

(3) Legendary technical support:

You and your clients enjoy 24/7 access to tools and experienced technicians that own every issue from start to finish – no tiers, no scripts, no hassles.

(3) Competitive commissions: 

You will earn up to 20% of the Monthly Recurring Charges (MRC) and will be paid for the team of the customer’s contract. There is a minimum quarterly commitment with a 6-month period to achieve that commitment volume level. You will receive commissions quarterly.

(4) Sales and product resources: 

Online webinars, regular newsletters, and an extensive partner portal.

Level 365 Reseller Partner Brochure

(2) Private Label

As a Level365 Private Label partner, you can provide your customers with a full UCaaS platform of services under your own brand. Options include private-label billing, full custom branding on all end-user touchpoints as well as iOS and Android custom applications.

Below are high-level details of our program:

(1) Set Your Own Pricing: 

The Level365 Private Label program gives you the flexibility to set your sales price to your clients. There are minimum monthly revenue commitments with volume discounts as you grow and add more users.

(2) Billing:

We handle the billing under your brand, while you handle the installation and ongoing support to end users. At the end of the month, you receive a reconciliation report and payment of the difference between your cost and the sales price.

(3) Customer Relationship & Support: 

You own the relationship with your end–users. However, we provide you with ongoing Tier 2 and 3 Technical Support to help you support your clients.

(4) Installation Support: 

Although you are responsible for installation, we provide you with project management support as you transition customers from their existing service to the Level365 Unified Communications (UC) platform. This type of support is different from many other providers, where you are left to do-it-yourself on the installation side.

(5) Sales Support: 

We provide our experience, insight, and technical expertise from dealing with thousands of customers. Our Private Label partners have access to deliver service under their brand. Business communications scenarios can be complicated, but we can help you untangle cords to ensure our solution is a good fit for your clients.

(6) Technical Support: 

Although you support your end–users directly, we still support you. When you contact us for support, you are connected directly to our experienced advanced Technical Support Team without having to work your way through various tiers of support; no tiers, no scripts, and no hassles. We give you access to the tools you need to resolve customer issues.

(7) Unified Communications – Web Portal & Mobile app: 

Our service is more than just a business voice service. The Level365 UC platform seamlessly integrates communication among desk phones, computers and mobile devices for more control, information, flexibility, and mobility to work anytime, anywhere. It also extends beyond voice communications with options for Unified Messaging, Video, Presence, Chat, SMS, Cloud Faxing, Business Systems Integration and more. Branded options are available for both the Web Portal and Mobile App.

(8) Start-up Costs: 

Also, the Level365 Private Label program has a low upfront cost to get you started selling UC services to your clients. Add additional custom-branded features, such as custom-branded iOS and Android apps as you grow.

Level365 Private Label Brochure

(3) Referral Partner

This type of program is ideal for IT consultants and businesses who provide technology and integration services but do not want to commit to a revenue goal. Level365 assists in closing sales and provides one-time referral commissions that are contingent on the total of new order recurring monthly revenue. Larger businesses may be eligible for recurring revenue as Reseller Partners.

We help support you in this program by offering:

(1) Direct support for your sales efforts: 

Our partner sales team becomes an extension of your business with hands-on assistance to help educate customers and close sales.

(2) Dedicated installation support: 

A single point of contact provisions your orders quickly and keeps you informed.

(3) Legendary technical support: 

You and your clients enjoy 24/7 access to tools as well as experienced technicians that own every issue start to finish – no tiers, no scripts, no hassles.

(4) Competitive commissions: 

Generous one-time referral payment for each referral that closes.

(5) Sales and product resources: 

Online webinars, regular newsletters, and an extensive partner portal.

Level365 Referral Partner Brochure

About Level365: Level365 offers a complete Unified Communications as a Service (UCaaS) solution with enterprise voice that is customizable and scalable for your business. Our service seamlessly integrates communication among your desk phones, computers, and mobile devices to support remote teams and provides flexibility for on-site staff. The UC platform extends beyond voice communications with Unified Messaging, Presence, Chat/SMS, Cloud Faxing, CRM Integrations, and more.