When most people think about switching business phone service, often the potential headaches switching may cause deter them from exploring their options. Our current system works well enough, they think. It’s easier to just renew our existing contract instead of finding a new provider, they think. This type of thinking should no longer be the case! You deserve service that works and a transition that won’t stress you out. With Level365 Unified Communications as a Service (UCaaS), you can have both!
We Create a Solution for You
We find out from you what isn’t working for you with your current business phone solution. Whether it is poor customer service, costly maintenance fees, or service that just isn’t working properly, we can almost always provide an option that will solve the problem. You tell us your problems, and we’ll create a solution that will make switching providers worth it. We make sure we understand your current challenges to ensure that our solution is a fit for your needs. Our goal is to not only fix a problem but also improve efficiency and collaboration for the entire office.
We are There for You Every Step of the Way
From your first communication with us to installation and everywhere in between, we are there for you. Reach out to us at any time throughout the process with questions or concerns. We will do everything we can to answer your questions and address any concerns. You don’t have to switch business phone providers all by yourself; that’s why we’ll help guide, and manage the process for you. From understanding your situation and determining if our solution is a fit to transition planning and onboarding, we work with you every step of the way.
We Support Your Transition
Not every business has internal IT or technical resources onsite or knowledge of how to configure and transition to a new phone system. That’s why when you become a client of Level365, we support the transition to your new unified communications system with you. We help with set-up and configuration based on your existing network. From porting your numbers to onboarding to providing training resources for your employees on how to use the new system, consider it taken care of. We can also help coordinate technical and onsite resources if needed.
Support is Included with Your Service
Even after everything is set-up, we’re still there for you! Ongoing technical support is included with your service. As a customer, you’ll have full access to our support portal. It’s full of articles and videos to teach you how to do anything you need to know on our platform. If you have questions or would rather contact someone directly, we are one call or chat message away. On average, we answer our support calls in 15 seconds or less with a 99% satisfaction rating. You can rest easy knowing that should there be any issues, questions, or if you need help navigating the service, we are right here to help at no extra cost to you.
Our Service Provides Peace of Mind
When your phone system is having issues, it can be stressful and take your focus away on your core business. At Level365, we take the hassle out of business communications. We handle ongoing maintenance and provide updates to your service without you having to worry about it. We’ll make sure that switching business phone service isn’t something you’ll need to worry about anymore so you can focus your time and energy on your core business. Additionally, we offer our service on a month-to-month basis without any required long-term contracts.
All in all, we are here for you. We’ll give you a solution that fits your needs and help you through the whole process. We know that switching business phone providers and learning a new system can be an overwhelming endeavor, and that’s why we do everything we can to make sure the process goes smoothly for you. To learn more about switching business phone providers to Level365, read more about what we offer and request a quote.
About Level365: Level365 offers a complete Unified Communications as a Service (UCaaS) solution that is customizable and scalable for your business. Our service seamlessly integrates communication among desk phones, computers, and mobile devices to improve efficiency and increase collaboration. Our UC platform extends beyond voice communications with Unified Messaging, Analytics, Presence, Chat/SMS, Cloud Faxing, Video Collaboration, CRM Integrations, and more.
