Level365 is pleased to announce the launch of new UC features that further enhance efficiency, communications, and collaboration on our platform. Video Collaboration and Screen Sharing CRM Integrations Call Center Analytics Dashboard Web Phone Client Updates Voicemail Message Sharing Options SMS/Chat Email Notifications Audio and Metadata Encryption Mobile App Updates Every year we continue to… Continue reading Level365 New UC Features Release: Summer 2019
We are excited to announce the updated Level365 mobile client for UC is now live and available in both the Apple App and Google Play stores. What’s New In This Version: Also with this latest update, we have rebranded our mobile client to Level365 Mobile Connect to better fit within our UC product stack. Current… Continue reading Say Hello to Level365 Mobile Connect App
Perhaps you’ve heard the buzz surrounding Unified Communications as a Service, or UCaaS. It centers around the telecommunications industry, mobility, flexibility, integration, information. Everyone seems to have a different definition or a different take on UCaaS solutions. UCaaS is a way of delivering integrated enterprise voice communications and collaboration applications. The service is provided… Continue reading UCaaS: An All-In-One Solution For Improving Business Communications
Are you unable to support your growing, diverse, and remote teams with your existing business phone system? Do you lack features that would help improve your communications such as being able to make calls from your work number using your computer or cell phone? Are you locked into a long-term contract with poor support from… Continue reading Better Business Phone Service on Your Terms
In order to answer the question “How Does Unified Communications Work?”, it first helps to take a step back to understand some history. How do business phone systems and VoIP work? With that context in place, then we can more easily explain UC and what makes it different from these other solutions. Traditional Phone Systems… Continue reading How Does Unified Communications Work?
Let’s explore the key differences between Unified Communications as a Service (UCaaS) and Business VoIP. If you aren’t familiar with UCaaS, check out our “Ultimate Guide to UCaaS“. VoIP stands for Voice over Intern Protocol. Prior to UCaaS, VoIP was the go-to choice for companies switching away from traditional onsite phone systems. Before exploring the differences between VoIP and… Continue reading The Key Differences Between UCaaS & VoIP Phone Systems
In the market for a new business communications platform? There have been many changes in business voice communications within the last few years. For example, you no longer have to spend thousands of dollars in upfront capital expenditures (often $40k or more) for an onsite phone system. Then, you still have to get monthly phone… Continue reading Guide To Upgrading Your Business Communications