While in the Office: When primarily working in the office, keeping your professional identity becomes a little easier. For example, making and receiving business calls typically happen while one is in the office from their desk phone. Missed calls and voicemails left while out of the office can often be returned once back in the… Continue reading How To Keep Your Professional Identity When Communicating with Anyone
Retaining customers with high-quality customer service is just as important as gaining new customers. As a matter of fact, over 70% of businesses see a direct link between customer service and business performance (CX-Trends 2022). Furthermore, 54% of respondents say they have higher expectations for customer service today than they had one year ago… Continue reading A Call Center Solution that Integrates with Your Office Phone System
51% of large companies, as defined by more than 1,000 employees, have yet to make the investment in UC technology Nearly 75% of smaller companies, as defined by less than 1,000 employees, have yet to make the investment in UC technology. This study was based on nearly 1,300 companies in North America. Nearly 64% of… Continue reading Is Your Company Ready to Move to a Unified Communications Solution?
Level365 Web Phone Client Level365 also offers a Web Phone client that is included with our UC Premium service seat license for no additional charge. The Web Phone is available within our Web Portal. The Web Phone, unlike the Level365 Softphone Pro, is browser-based using Google Chrome. Both services allow the ability to make and… Continue reading Introducing Level365 Softphone Pro
(5) Chat & SMS Messaging Level365 offers Chat and SMS through our Web App and Level365 Mobile Connect App to improve your team’s efficiency and collaboration. Our UC Premium service includes chat that allows you to message teammates within your domain from either the Web App or Mobile App. SMS is an available add-on service… Continue reading 7 Ways To Improve Your Team’s Efficiency & Collaboration