UCaaS: An All-In-One Solution For Improving Business Communications

Perhaps you’ve heard the buzz surrounding Unified Communications as a Service, or UCaaS.  It centers around the telecommunications industry, mobility, flexibility, integration, information. Everyone seems to have a different definition or a different take on UCaaS solutions.   UCaaS is a way of delivering integrated enterprise voice communications and collaboration applications. The service is provided […]

Better Business Phone Service on Your Terms

Are you unable to support your growing, diverse, and remote teams with your existing business phone system? Do you lack features that would help improve your communications such as being able to make calls from your work number using your computer or cell phone? Are you locked into a long-term contract with poor support from […]

How Does Unified Communications Work?

In order to answer the question “How Does Unified Communications Work?”, it first helps to take a step back to understand some history. How do business phone systems and VoIP work? With that context in place, then we can more easily explain UC and what makes it different from these other solutions. Traditional Phone Systems […]

3 Reasons Not To Wait To Repair End-of-Life Phone System

Is your business phone system near the end of its useful life? If there are signs such as intermittent issues with the service, not being able to make outgoing calls, issues receiving incoming calls, or voicemail systems issues, then the time to switch is now.   Your IT Department is likely tired of being on […]

The Key Differences Between UCaaS & VoIP Phone Systems

Let’s explore the key differences between Unified Communications as a Service (UCaaS) and Business VoIP. If you aren’t familiar with UCaaS, check out our “Ultimate Guide to UCaaS“. VoIP stands for Voice over Intern Protocol. Prior to UCaaS, VoIP was the go-to choice for companies switching away from traditional onsite phone systems. Before exploring the differences between VoIP and […]

Click-to-Call Google Chrome Extension Now Available

Why waste time dialing? With the Level365 Click-to-Call Google Chrome extension, you can make calls on your desk phone with just a click of your mouse instead of dialing a phone number. What is Click-to-Call? The Level365 Click-to-Call for Google Chrome™ integrates your Level365 UC into Chrome to allow click-to-dial functionality.  Just click a number from […]

Guide To Upgrading Your Business Communications

In the market for a new business communications platform? Here is your guide to upgrading your business communications.  There have been many changes in business voice communications within the last few years. For example, you no longer have to spend thousands of dollars in upfront capital expenditures (often $40k or more) for an onsite phone system. […]

Sound Masking for the Modern Office

When looking for corporate office space to accommodate our growing team a few years back, we knew we wanted something with character. Additionally, we looked for an open floor plan that fostered collaboration and interaction between the different departments. When we came across a building located in the Fort Benjamin Harrison District in Indianapolis, Indiana […]

The Key Differences Between UCaaS And Onsite Phone Systems

There are vast differences between the business phone systems of today and those from just a few years ago.  Specifically, there are a lot of key differences between UCaaS and onsite phone systems. This is thanks to technology, the internet, and the cloud.  Before diving into these differences, it helps to first provide a little […]

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