Win-Win: Our Experience with the Butler Internship Program

The city of Indianapolis is fortunate to be home to many fine institutions of higher education, such as the University of Indianapolis, Indiana University-Purdue University at Indianapolis (IUPUI), and Marion University to name just a few. Though, at Level365, we have a special love for Butler University. In addition to its being a cornerstone and integral part of… Continue reading Win-Win: Our Experience with the Butler Internship Program

Improving Internal Communications with Slack

We love Slack for improving internal communications. There we said it and we used the word love. Should we take it back? It’s too late now. Is it perfect? No, but it helps our teams communicate. It allows people, projects, and tasks to move forward. It works well and it works for us. 5 Reasons… Continue reading Improving Internal Communications with Slack

New Features for Unified Communications from Level365: Fall 2018 Updates

Level365 is pleased to announce the recent launch of new features on our Web Portal. New Features include the following: Web Phone Client, a Mobile App for iOS and Android devices, Voicemail Transcription, Click-to-Call, SMS/Chat, CRM Integrations and more. Level365 is dedicated to providing our customers with features that offer more flexibility, information, and insight that extend beyond your desk phone to your… Continue reading New Features for Unified Communications from Level365: Fall 2018 Updates

The Hidden Cost of Poor Service

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense. There can be other hidden costs of poor service in many forms. This includes the time it takes your staff to get support and fix issues if the service doesn’t work reliably. While cost… Continue reading The Hidden Cost of Poor Service

5 Business Tools We Couldn’t Live Without

We all have business tools we use at work.  Most of the time, you can break them down into two categories: (1) those we like and (2) the rest that we deal with. There are some that are awesome and others that we would just rather forget about.  The ones that haunt you at night or… Continue reading 5 Business Tools We Couldn’t Live Without

Supporting the Rising Remote Workforce

Overview Here are a few things to know about the new remote workforce culture: Creating a Modern Workplace Culture Interviewing the Smart Way Finding the best candidates for off-site work starts in the interview process. Virtual candidates have to have certain characteristics and strengths in order to thrive in an off-site setting. Someone who is… Continue reading Supporting the Rising Remote Workforce

Top 5 Pitfalls of Business VoIP (And How to Avoid Them)

VoIP For Business Communications There is a lot of buzz surrounding Business VoIP (Voice over Internet Protocol) and rightfully so. Traditionally business phone systems required onsite equipment and connection through a local phone provider.  There were not a whole lot of choices for the service, if any. There also wasn’t a lot of competition either.… Continue reading Top 5 Pitfalls of Business VoIP (And How to Avoid Them)

IT Benefits From the Explosive Growth of UCaaS

IT’s Role in Communications The IT Department plays a huge role in facilitating a company’s overall communications. Quick and efficient business communication tools are an essential element in any workplace. Whether at home, on the road, or in the office, productivity relies heavily on employees having easy ways to collaborate with each other regardless of… Continue reading IT Benefits From the Explosive Growth of UCaaS

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