Why do so many Tech Acronyms end in “-aaS”?

Video with Collaboration: UCaaS Feature Focus

Why Video with Collaboration? Using Video with Collaboration Video with Collaboration is an optional feature on the Level365 platform that is currently available in Beta. To register your company for the Beta, click the following registration form. Once the Beta is activated for your company, the service is available on the Level365 Web App. If you… Continue reading Video with Collaboration: UCaaS Feature Focus

Switching Business Phone Service: Why It Doesn’t Have to be a Headache Anymore

When most people think about switching business phone service, often the potential headaches switching may cause deter them from exploring their options. Our current system works well enough, they think. It’s easier to just renew our existing contract instead of finding a new provider, they think. This type of thinking should no longer be the… Continue reading Switching Business Phone Service: Why It Doesn’t Have to be a Headache Anymore

Voicemail: Unified Communications Feature Focus

Unified Communications from Level365 comes with so many great features that will streamline your organization’s communication. Today, we’re highlighting all the features and functionalities that Level365’s voicemail service offers you. So, let’s get to it. What can you do with Level365 voicemail? Accessible Everywhere With our voicemail service, you can access your messages from anywhere.… Continue reading Voicemail: Unified Communications Feature Focus

Web App: UCaaS Feature Focus

10 Unified Communications Buzzwords and What They Mean

3 Reasons Why Customer Service is So Important to Us

One of the most important things to Level365 is customer service and making sure we provide the best support possible. Without our clients, we wouldn’t be here. So, it’s important to us that we make sure they’re as happy as they can be. We pride ourselves in our unmatched customer support; we answer calls, on… Continue reading 3 Reasons Why Customer Service is So Important to Us

Better Business Phone Service on Your Terms

Are you unable to support your growing, diverse, and remote teams with your existing business phone system? Do you lack features that would help improve your communications such as being able to make calls from your work number using your computer or cell phone? Are you locked into a long-term contract with poor support from… Continue reading Better Business Phone Service on Your Terms

How Does Unified Communications Work?

In order to answer the question “How Does Unified Communications Work?”, it first helps to take a step back to understand some history. How do business phone systems and VoIP work? With that context in place, then we can more easily explain UC and what makes it different from these other solutions. Traditional Phone Systems… Continue reading How Does Unified Communications Work?

The Key Differences Between UCaaS & VoIP Phone Systems

Let’s explore the key differences between Unified Communications as a Service (UCaaS) and Business VoIP. If you aren’t familiar with UCaaS, check out our “Ultimate Guide to UCaaS“. VoIP stands for Voice over Intern Protocol. Prior to UCaaS, VoIP was the go-to choice for companies switching away from traditional onsite phone systems. Before exploring the differences between VoIP and… Continue reading The Key Differences Between UCaaS & VoIP Phone Systems

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