How Tech Investment Is Driving Malaysia’s Growth

Malaysia’s Hurdles to Development Expanding in Technology and Innovation Investing in Cloud Computing Malaysian Government Initiatives Success in Business is Success in Tech About the Author: Ioanis Gonzalez-Rodriguez Check out our other featured from Ioanis on Australia and Singapore here.

Data Takeover and the Fall of SMS in Australia

Texting in Australia The Rise of WhatsApp Other Major Players Enter the Industry Landline to the Cloud About the Author: Ioanis Gonzalez-Rodriguez

Level365 New UC Features for Office Managers

Level365 is pleased to announce the launch of several new UC features for Office Managers. Most of these features are available in the Level365 Web Portal (https://app.level365.com). The new UC features listed below are only available for those with “Office Manager” access from Level365: Shared Contacts Time of Day Call Routing With Time of Day… Continue reading Level365 New UC Features for Office Managers

Web App: UCaaS Feature Focus

Level365 New UC Features Release: Summer 2019

Level365 is pleased to announce the launch of new UC features that further enhance efficiency, communications, and collaboration on our platform. Video Collaboration and Screen Sharing CRM Integrations Call Center Analytics Dashboard Web Phone Client Updates Voicemail Message Sharing Options SMS/Chat Email Notifications Audio and Metadata Encryption Mobile App Updates Every year we continue to… Continue reading Level365 New UC Features Release: Summer 2019

10 Unified Communications Buzzwords and What They Mean

Say Hello to Level365 Mobile Connect App

We are excited to announce the updated Level365 mobile client for UC is now live and available in both the Apple App and Google Play stores. What’s New In This Version: Also with this latest update, we have rebranded our mobile client to Level365 Mobile Connect to better fit within our UC product stack. Current… Continue reading Say Hello to Level365 Mobile Connect App

3 Reasons Why Customer Service is So Important to Us

One of the most important things to Level365 is customer service and making sure we provide the best support possible. Without our clients, we wouldn’t be here. So, it’s important to us that we make sure they’re as happy as they can be. We pride ourselves in our unmatched customer support; we answer calls, on… Continue reading 3 Reasons Why Customer Service is So Important to Us

5 Benefits of Sound Masking Benefits for Open Workspaces

An open-plan workspace is a great way to foster collaboration between employees in your organization. This type of environment creates an open culture in your organization– perfect for the modern workforce.  However, an open-plan workspace also comes with some drawbacks. One of these is the noisy atmosphere it can create. With an open workspace, conversations… Continue reading 5 Benefits of Sound Masking Benefits for Open Workspaces

UCaaS: An All-In-One Solution For Improving Business Communications

Perhaps you’ve heard the buzz surrounding Unified Communications as a Service, or UCaaS.  It centers around the telecommunications industry, mobility, flexibility, integration, information. Everyone seems to have a different definition or a different take on UCaaS solutions.   UCaaS is a way of delivering integrated enterprise voice communications and collaboration applications. The service is provided… Continue reading UCaaS: An All-In-One Solution For Improving Business Communications

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