In order to answer the question “How Does Unified Communications Work?”, it first helps to take a step back to understand some history. How do business phone systems and VoIP work? With that context in place, then we can more easily explain UC and what makes it different from these other solutions. Traditional Phone Systems… Continue reading How Does Unified Communications Work?
Is your business phone system near the end of its useful life? If there are signs such as intermittent issues with the service, not being able to make outgoing calls, issues receiving incoming calls, or voicemail systems issues, then the time to switch is now. Your IT Department is likely tired of being on… Continue reading 3 Reasons Not To Wait To Repair End-of-Life Phone System
Let’s explore the key differences between Unified Communications as a Service (UCaaS) and Business VoIP. If you aren’t familiar with UCaaS, check out our “Ultimate Guide to UCaaS“. VoIP stands for Voice over Intern Protocol. Prior to UCaaS, VoIP was the go-to choice for companies switching away from traditional onsite phone systems. Before exploring the differences between VoIP and… Continue reading The Key Differences Between UCaaS & VoIP Phone Systems
In the market for a new business communications platform? Here is your guide to upgrading your business communications. There have been many changes in business voice communications within the last few years. For example, you no longer have to spend thousands of dollars in upfront capital expenditures (often $40k or more) for an onsite phone system.… Continue reading Guide To Upgrading Your Business Communications
There are vast differences between the business phone systems of today and those from just a few years ago. Specifically, there are a lot of key differences between UCaaS and onsite phone systems. This is thanks to technology, the internet, and the cloud. Before diving into these differences, it helps to first provide a little… Continue reading The Key Differences Between UCaaS And Onsite Phone Systems
Level365 is pleased to announce that it is working with the Lacy School of Business at Butler University in the Spring of 2019. Students will do research designed to conduct a market study project on the trends and requirements of modern business communications. The project will also help Level365 understand the business needs of our clients and provide… Continue reading Level365 Partners with Lacy School of Business
How does Level365’s UCaaS pricing compare to other providers? The short answer is that it is complicated and difficult to compare services among different providers. Almost every provider offers different packages that include a slightly different mix of services. So, it can be difficult to get to a true “apples-to-apples” pricing comparison. You likely have heard the saying that “you… Continue reading UCaaS Pricing Comparison
It can be hard finding the right person to fit an open position, especially if your past company hires weren’t successes. The hiring process is a large internal investment in time. It takes, on average, 43 days to hire a new employee, according to recruiting software company Workable. With a competitive pool of professionals searching for… Continue reading How To Hire The Person, Not The Position
Business decisions are no longer made in a vacuum and often involve multiple stakeholders. In fact, according to recent statistics from CEB (a Gartner subsidiary), the average number of customer stakeholders involved in a B2B purchasing decision is 6.8 — up from 5.4 in late 2014. Arriving at a consensus and moving forward among a… Continue reading UCaaS Solutions that Finance, IT, And Office Managers Embrace
Many companies think they are making a good “investment” when purchasing an onsite phone system but often overlook the hidden costs. It’s not just high upfront costs, which can easily be $50,000 or more in upfront equipment, but it is also another system for your IT Department to update, manage and maintain. There are yearly… Continue reading The Hidden Cost Of Onsite Phone Systems
