New Features for Unified Communications from Level365: Fall 2018 Updates

Level365 is pleased to announce the recent launch of new features on our Web Portal. New Features include the following: Web Phone Client, a Mobile App for iOS and Android devices, Voicemail Transcription, Click-to-Call, SMS/Chat, CRM Integrations and more. Level365 is dedicated to providing our customers with features that offer more flexibility, information, and insight that extend beyond your desk phone to your… Continue reading New Features for Unified Communications from Level365: Fall 2018 Updates

Top 5 Myths of Unified Communications

There are many misconceptions about the world of Unified Communications (UC). It’s time you find out the truth behind the technology that is changing the workplace entirely. Here are the Top 5 Myths of Unified Communications Myth #1: If it is not broken, then why fix it? Reality: Ongoing upgrades, maintenance and new equipment expenses… Continue reading Top 5 Myths of Unified Communications

Why Should Your Company Move to a Unified Communications Solution?

The way companies conduct their everyday business functions has evolved over time. In the past, direct communication between employees and clients occurred primarily through a standard desk phone. However, with the advancements in technology, companies can now maintain a competitive edge by being mobile and flexible with their business communications. So, why should your company move to a… Continue reading Why Should Your Company Move to a Unified Communications Solution?

The Evolution of Business Voice Service

There have been many changes in business voice service within the last few years. One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified Communications. Until recently, very few options existed for business voice service. In the past, phone systems required purchasing expensive… Continue reading The Evolution of Business Voice Service

The Hidden Cost of Poor Service

When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense. There can be other hidden costs of poor service in many forms. This includes the time it takes your staff to get support and fix issues if the service doesn’t work reliably. While cost… Continue reading The Hidden Cost of Poor Service

The Problem with Voice-Data Bundles: 3 Reasons You Shouldn’t Get Tangled Up

There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services. Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this can be true, there are also some pitfalls you should consider before locking yourself… Continue reading The Problem with Voice-Data Bundles: 3 Reasons You Shouldn’t Get Tangled Up

6 Reasons To Change Business Voice Service

Your business voice communications are important but more often than not, companies wait to make a change until experiencing a compelling event such as moving office locations or experiencing repeated poor customer service.  Learn more below about the top 6 reasons to change your business voice service: (1) Moving There is a laundry list of items to plan when moving… Continue reading 6 Reasons To Change Business Voice Service

Mobile Workforce – How Unified Communications Can Help

Embracing the Mobile Workforce The mobile workforce and innovations to support such a workforce are growing at a very fast pace, thanks to technology. The traditional office is no longer a requirement for employees to communicate effectively, work productively, and contribute efficiently. According to an article by Forbes Magazine, 81% of CEO’s see mobile technology… Continue reading Mobile Workforce – How Unified Communications Can Help

5 Business Tools We Couldn’t Live Without

We all have business tools we use at work.  Most of the time, you can break them down into two categories: (1) those we like and (2) the rest that we deal with. There are some that are awesome and others that we would just rather forget about.  The ones that haunt you at night or… Continue reading 5 Business Tools We Couldn’t Live Without

What Is Unified Communications? (And Why it Matters for Your Business)

Perhaps you have heard the buzz surrounding Unified Communications (UC). It centers around the telecommunications industry, mobility, flexibility, integration, information, and everyone seems to have a different definition or if not a different definition a different take on UC. The definition, or rather the use of UC, that might mean the most to you and… Continue reading What Is Unified Communications? (And Why it Matters for Your Business)

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