There have been many changes in business voice service within the last few years. One might even say there has been an evolution or maybe even a revolution within the industry from traditional onsite phone systems to VoIP to Unified Communications. Until recently, very few options existed for business voice service. In the past,… Continue reading The Evolution of Business Voice Service
When making decisions about business services and technology, many business owners make the mistake of focusing only on the bottom-line expense. There can be other hidden costs of poor service in many forms. This includes the time it takes your staff to get support and fix issues if the service doesn’t work reliably. While… Continue reading The Hidden Cost of Poor Service
There are lots of articles that focus on the benefits of bundles and bundling your business voice & data services. Most articles focus on getting a “good” price by tying together business voice and data services from one provider. Although this can be true, there are also some pitfalls you should consider before locking yourself… Continue reading The Problem with Voice-Data Bundles: 3 Reasons You Shouldn’t Get Tangled Up
Your business voice communications are important but more often than not, companies wait to make a change until experiencing a compelling event such as moving office locations or experiencing repeated poor customer service. Learn more below about the top 6 reasons to change your business voice service: (1) Moving There is a laundry list of items to plan when moving… Continue reading 6 Reasons To Change Business Voice Service
Embracing the Mobile Workforce The mobile workforce and innovations to support such a workforce are growing at a very fast pace, thanks to technology. The traditional office is no longer a requirement for employees to communicate effectively, work productively, and contribute efficiently. According to an article by Forbes Magazine, 81% of CEO’s see mobile technology… Continue reading Mobile Workforce – How Unified Communications Can Help
Perhaps you have heard the buzz surrounding Unified Communications (UC). It centers around the telecommunications industry, mobility, flexibility, integration, information, and everyone seems to have a different definition or a different take on UC. The definition, or rather the use of UC, that might mean the most to you and your company is probably… Continue reading What Is Unified Communications? (And Why it Matters for Your Business)
It’s time to make the switch to Hosted Voice and upgrade your overall business communications. So, what’s stopping you or your business from making this much-needed change? More and more businesses are making the change from traditional on-site phone systems to cloud-based Hosted Voice with Unified Communications (UC). In fact, according to Synergy Research… Continue reading 3 Reasons Small Businesses Hesitate to Switch to Hosted Voice
Overview Here are a few things to know about the new remote workforce culture: Creating a Modern Workplace Culture Interviewing the Smart Way Finding the best candidates for off-site work starts in the interview process. Virtual candidates have to have certain characteristics and strengths in order to thrive in an off-site setting. Someone who is… Continue reading Supporting the Rising Remote Workforce
VoIP For Business Communications There is a lot of buzz surrounding Business VoIP (Voice over Internet Protocol) and rightfully so. Traditionally business phone systems required onsite equipment and connection through a local phone provider. There were not a whole lot of choices for the service, if any. There also wasn’t a lot of competition either.… Continue reading Top 5 Pitfalls of Business VoIP (And How to Avoid Them)
IT’s Role in Communications The IT Department plays a huge role in facilitating a company’s overall communications. Quick and efficient business communication tools are an essential element in any workplace. Whether at home, on the road, or in the office, productivity relies heavily on employees having easy ways to collaborate with each other regardless of… Continue reading IT Benefits From the Explosive Growth of UCaaS
