Level365 Partners with Lacy School of Business

Level365 is pleased to announce that it is working with the Lacy School of Business at Butler University in the Spring of 2019. Students will do research designed to conduct a market study project on the trends and requirements of modern business communications. The project will also help Level365 understand the business needs of our clients and to… Continue reading Level365 Partners with Lacy School of Business

Voicemail Speech-to-Text Transcription Now Available

Have you received a voicemail message but may not be in a convenient place to listen? Level365 now offers voicemail transcription powered by Google Cloud Speech-to-Text. This feature, included with your existing service, will transcribe up to a one-minute-long voice mail message into readable text. You must first activate voicemail transcription in a few simple steps.… Continue reading Voicemail Speech-to-Text Transcription Now Available

UCaas Pricing Comparison

How does Level365’s UCaaS pricing compare to other providers? The short answer is that it is complicated and difficult to compare service among different providers. Almost every provider offers different packages that include a slightly different mix of services. So, it can be difficult to get to a true “apples-to-apples” pricing comparison. You likely have heard the saying that “you… Continue reading UCaas Pricing Comparison

How To Hire The Person, Not The Position

It can be hard finding the right person to fit an open position, especially if your past company hires weren’t successes. The hiring process is a large internal investment in time. It takes, on average, 43 days to hire a new employee, according to recruiting software company Workable. With a competitive pool of professionals searching for… Continue reading How To Hire The Person, Not The Position

UCaaS Solutions that Finance, IT, And Office Managers Embrace

Business decisions are no longer made in a vacuum and often involve multiple stakeholders. In fact, according to recent statistics from CEB (a Gartner subsidiary), the average number of customer stakeholders involved in a B2B purchasing decision is 6.8 — up from 5.4 in late 2014. Arriving at a consensus and moving forward among a group of… Continue reading UCaaS Solutions that Finance, IT, And Office Managers Embrace

The Hidden Cost Of Onsite Phone Systems

Many companies think they are making a good “investment” when purchasing an onsite phone system but often overlook the hidden costs.  It’s not just high upfront costs, which can easily be $50,000 or more in upfront equipment, but it is also another system for your IT Department to update, manage and maintain.  There are yearly… Continue reading The Hidden Cost Of Onsite Phone Systems

3 Ways Cloud Computing Can Actually Protect Your Business

Cloud computing has completely transformed the way businesses operate. According to LogicMonitor’s Cloud Vision 2020: The Future of the Cloud Study, 83% of enterprise workloads will be in the cloud by 2020. Despite the many benefits cloud computing has to offer, there are still many businesses that hesitate to make the switch to the cloud for many reasons, including security concerns.  Is… Continue reading 3 Ways Cloud Computing Can Actually Protect Your Business

Exposing Hidden Fees With Business Telecommunications Service

Buyer beware:  Not all telecommunications pricing is created equally. Many providers charge between 20 to 40 percent more on top of their listed price in fees and other hidden charges.   Let’s assume you are shopping for business communications services from various providers; traditional telecommunications companies, VoIP, and Unified Communications as a Service (UCaaS) providers.… Continue reading Exposing Hidden Fees With Business Telecommunications Service

UC Solutions For Government from Level365

At Level365, our team is dedicated to taking the hassle out of managing communications for all types of businesses including counties, cities, and towns. We often find that government entities are saddled with managing disparate systems, vendors, and contracts. Everything is complicated and expensive. The cost of the service varies based on usage which creates… Continue reading UC Solutions For Government from Level365

How Unified Communications Supports Your Entire Office

If you are looking to improve your entire office’s business communications, Unified Communications (UC) is the answer. UC provides your entire staff with mobility, flexibility, connectivity, and real-time information.   Unified Communications is the integration of enterprise communication services via a common platform that improves, enhances, and facilitates better overall connectivity, information, and end-to-end solutions. UC… Continue reading How Unified Communications Supports Your Entire Office

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