While in the Office: When primarily working in the office, keeping your professional identity becomes a little easier. For example, making and receiving business calls typically happen while one is in the office from their desk phone. Missed calls and voicemails left while out of the office can often be returned once back in the… Continue reading How To Keep Your Professional Identity When Communicating with Anyone
According to data predictions, 25% of all professional jobs in North America will be remote by the end of 2022. As more companies provide virtual work opportunities and work from home is accepted as a new routine, many are discovering the advantages of remote work. Some of the main benefits include employees seeing improved work-life… Continue reading Helping Employees Adjust to Long-Term Remote Work
Retaining customers with high-quality customer service is just as important as gaining new customers. As a matter of fact, over 70% of businesses see a direct link between customer service and business performance (CX-Trends 2022). Furthermore, 54% of respondents say they have higher expectations for customer service today than they had one year ago… Continue reading A Call Center Solution that Integrates with Your Office Phone System
A SIMPLE YET EFFECTIVE SOLUTION The first option, CRM Connect Lite for Chrome, is Level365’s free Chrome plugin that unites CRM platforms with Level365’s UCaaS (Unified Communications as a Service) solution. Giving companies the tools necessary to boost their customer service and sales calls. The CRM Connect Lite for Chrome option includes: Free Chrome plugin Contact screen… Continue reading Integrate your CRM and Phone System for a Simpler Workday
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