According to data predictions, 25% of all professional jobs in North America will be remote by the end of 2022. As more companies provide virtual work opportunities and work from home is accepted as a new routine, many are discovering the advantages of remote work. Some of the main benefits include employees seeing improved work-life… Continue reading Helping Employees Adjust to Long-Term Remote Work
Retaining customers with high-quality customer service is just as important as gaining new customers. As a matter of fact, over 70% of businesses see a direct link between customer service and business performance (CX-Trends 2022). Furthermore, 54% of respondents say they have higher expectations for customer service today than they had one year ago… Continue reading A Call Center Solution that Integrates with Your Office Phone System
A SIMPLE YET EFFECTIVE SOLUTION The first option, CRM Connect Lite for Chrome, is Level365’s free Chrome plugin that unites CRM platforms with Level365’s UCaaS (Unified Communications as a Service) solution. Giving companies the tools necessary to boost their customer service and sales calls. The CRM Connect Lite for Chrome option includes: Free Chrome plugin Contact screen… Continue reading Integrate your CRM and Phone System for a Simpler Workday
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